When I "Add Acess by Email-ID" to a bucket or a file, all proceeds correctly and the change is accepted. When go back and look at the Access Control List again, the new "user" has disappeared. Any thoughts?

Sparky wrote:When I "Add Acess by Email-ID" to a bucket or a file, all proceeds correctly and the change is accepted. When go back and look at the Access Control List again, the new "user" has disappeared. Any thoughts?

Is the user you are trying add a valid Amazon.com user and signed up for an AWS account?

Yes, the user is valid and signed up.

Sparky wrote:Yes, the user is valid and signed up.

May be this email account is associated with more than one accounts at Amazon. In that case you will have to use user id instaed of email address.

When you type an email address to add in the ACL, then make sure you select some permissions for that e-mail id (at least one check box in permission columns). After that, when you click on save, if you are not prompted with a message asking "do you want to apply permissions on all files too?", then probably there was an error.

CLICK on the bottom status bar to see last few messages and see if any error is listed there. Any exception we get from S3, is listed in that status bar. Once you click on it, you can view past 10-20 messages.

I set up a new S3 account using another email address to try to debug this problem. When I try to share a bucket from my original account with this new account, I get "The email address you provided is associated with more than one account", but I know that's not the case. If I put in the new account's Access Key instead of the email address, I get "Invalid ID".

We just display the error which we get back from S3. The best place to get an answer for this S3 forum. I have posted a question there:
http://developer.amazonwebservices.com/ ... 3&tstart=0

Can you send me the email address which is causing this issue. I can share this with Amazon and get an answer for you. Or you can join the thread I have started at Amazon's forum and provide those details directly to S3 team, when someone responds to my message.

Sparky wrote:If I put in the new account's Access Key instead of the email address, I get "Invalid ID".

For the ID part, its not your AWS Key. You need to use the 12 digit Account ID. When you logon to your web services account, click on AWS Account Activity Tab, and you will see a 12 digit number in the format: 0000-0000-0000

Remove the dashes and use that number.

I've tried to update the ACL on a file with my 12 digit AWS id and it doesn't stick. Looking at the debug (info) log I see this:

INFO fc Info : Displaying current Access Control settings for object.:-myfile.txt
INFO fc Info : Updating Access Control settings
INFO fc Info : Updating Access Control settings for myfile.txt
INFO fc Info : Invalid id:myfile.txt
INFO fc Info : Permission not updated for myfile.txt

Looking at the style of the logs I'm assuming that the "-" in front of my file name in the first line is just a formatting issue. What about the "Invalid id:myfile.txt"?

Also is there a way to get a dump of the XML going back and forth? If I had that I could see if it is is a problem on my end or with the SOAP message.

cwilkes wrote:I've tried to update the ACL on a file with my 12 digit AWS id and it doesn't stick.

Are you same user "Sparky"? I had sent an email to sparky explaining how to get the email address issue sorted out with Amazon. Basically you will need to call Amazon's retail side help desk and ask them to merge your email accounts.

Meanwhile, we will check if we can fix the code to accept the 12 digit id.

I've emailed Amazon asking if I have 2 accounts -- I ran into a problem before using my email address and a SOAP message so I think that's an issue. Thanks for looking into the 12 digit AWS id (this is on a Mac by the way).